It is M-Focus
primary goal to become the leading systems integrator for manufacturers
and distributors in Thailand. M-Focus is committed to providing the
highest quality service and solutions for companies engaged in manufacturing,
production and distribution of goods and services. M-Focus’s strategy
is to provide the best information management solutions and value to
support strategic, tactical, and operational excellence for our customers,
thus making our customers competitive in their business.
2.
Background
The
“M” in M-Focus reflects a “manufacturing and materials
management” focus. Since its formation in 1993, M-Focus has provided
solutions and developed expertise in MRP II (Manufacturing Resource
Planning), ERP (Enterprise Resource Planning), APS (Advanced Planning
and Scheduling), CRM (Customer Relationship Management) and Logistics
Planning Systems.
These
systems cover the management of manufacturing, financials, sales and
customer support, and distribution activities. M-Focus has typically
targeted small to medium manufacturing and distribution firms that need
fast implementation of manufacturing systems. To date, M-Focus’s
customers have included firms in auto-parts, tools, electronics, printing,
textiles, cosmetics, medical devices, food, rubber, rice, pharmaceuticals,
and consumer goods.
M-Focus
employs quality people with knowledge and skills in business management,
accounting, industrial engineering, computer science, computer engineering,
information technology, economics, management science, and operations
research.
3.
Strategic Advantage
M-Focus
strives to understand customer requirements and provides customers with
the best solutions and services using qualified trainers and implementers.
This allows customers to benefit from our extensive experience in implementing
a diverse variety of solutions.
4.
Implementation Consulting Services
M-Focus consultants
are industry experts with years of business experience and in-depth
knowledge of their particular field of expertise, including Manufacturing,
Distribution, Accounting & Finance, Thai Taxation System, Business
Intelligence, Logistics Planning and Scheduling, Supply Chain Modeling,
Simulation, and Optimization. These skills combine to form powerful
and effective software implementation resources. M-Focus
provides on-site services for training, implementation and consulting.
Our proven methodologies eliminate the trial-and-error method of implementation,
ensuring that your solutions are implemented efficiently and in a timely
manner. Now with over 12 years of experience, M-Focus
implementation consulting team is our core competence that we use to
build your company’s implementation success.
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CS is a technical resource for
servicing your company when we are not on your site. Available through
telephone, fax, e-mail and website, our customer support services ensure
that your requests and concerns are effectively communicated to M-Focus.
M-Focus provides both normal and emergency services, depending on individual
customer’s support program. Normal customer service is provided during
regular business hours with a team of full-time officers taking your
calls and responding swiftly to your inquiries. The team is supported
by a knowledge base, a team of consultants and programmers, as well
as access to technical documentation via our software supplier extranets.
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