| 1.
Manufacturing Plus
A key back-office component of the ERP Plus suite, Manufacturing Plus
automates and Streamlines your enterprise operations easing the often
paper-intensive backoffice process. Features include: Enhanced alternate
routing support, Rework processing support, Serial/lot control, RF/bar
code capabilities, Multi-currency support, Resource administration, Manufacturing
Resource Planning, Finite scheduling, Purchasing administration, Quality
assurance, Finance capabilities, Workflow management
2.
Distribution Plus
Distribution Plus allows you to treat each customer as an individual and
to meet and exceed that customer’s needs and expectation, and is ideally
suited for multi-site companies, Functions include: Business-to-consumer
order processing, Credit card maintenance, Inventory look-up capabilities,
Serial/lot control, Multi-currency support , RF/bar code capabilities,
EDI, Inventory management, Open order reporting, Multiple facilities management
capabilities, Shipment tracking
3.
Financials Plus
Financials Plus enables everyone in your organization to gain instant
access to current, accurate information about on-hand inventory, up-to-the-minute
client financial standings, current customer credit limits, and more.
Features include:
Accounts receivable/payable, ACH Payment Processing, Batch Processing,
Budgeting, InterCompany Processing, General Ledger, Finance Charge Processing,
Lockbox Receipts Manual Checks, Multiple Journal Entry Templates, NSF
Processing, Sales Tax Processing, Financial report writer, Project Accounting
Customer Relationship Management (CRM) Solutions
CRM is a front-office enabling technology that typically includes sales
force automation (SFA) and customer support applications. These front-office
applications are geared forwards customer-facing employees-salespeople
and customer service representatives. However a CRM solution integrated
with your ERP backbone enables your entire organization to access important
front-office information.
*CRM
Products within ERP Plus SFA Plus & Support Plus |
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Manufacturing Plus
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Distrubution Plus
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Financials Plus
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4.
SFA Plus
When it comes to making ever sales call count
SFA Plus is your best solution. SFA Plus delivers critical customer
contact information to the right person at the right time. With SFA
Plus delivering valuable information, your sales team boosts productivity,
eliminates extra paperwork, improves order accuracy and-most importantly
enhances communications with current and potential customers. SFA Plus
is a part of VerticentERP Plus.
Features
-
Contact management
- Opportunity WorkBench
- Quote WorkBench
- Lead tracking
- Lead pass
- Sales call planning
- Activity management
- To-do list
- Marketing management
- Smart Encyclopedia TM
Verticent Intelligence
Verticent intelligence delivers personalized
information access, analysis and reporting capabilities to every user
in your organization. From knowledge workers who analyze data and create
reports to executives who need insight into information to make decisions,
Verticent Intelligence delivers the right information to the right users
with the right products-right when they need it.
Features
-
Online Analytical Processing (OLAP) capabilities
- Executive information system
- Web-enabled
- Browser-influenced navigation
- Pre-defined drill paths/drill anywhere
- Pre-defined metadata settings
- Javascript Object modeling
- Report scheduling
5.
Support Plus
Support Plus turns customer service into a competitive
edge by enhancing customer satisfaction, increasing technician productivity
and capturing valuable trend data to improve overall company quality and
performance. Support Plus puts all relevant customer information at your
service representative’s fingertips-tracking contact, company and contract
information, products supported, environment data and case histories.
Support Plus is a part of Verticent ERP Plus
Features
- Incident assignment
- Incident escalation
- Incident tracking
- Diagnostic Knowledgebase
- Contact and registered product information
- Support WorkBench
- Customer WorkBench
Verticent
Vision
Verticent
Vision is a best practices business knowledge repository that supports
Verticent Integrated Enterprise Response TM by providing seamless visualization
of processes between Customer Relationship Management, Enterprise Resources
Planning (ERP), Advanced Planning and Scheduling and e-business applications.
The 4 feature modules in Verticent Vision form a robust and effective
tool for implementation, training, standardizing and visualizing business
processes. eSeries products are self-service applications that help
companies touch their virtual supply chains in a variety of methods.
These new modules deliver benefits to online customers by increasing
the number of touch-points and adding value via the web.
Features
- Business Processes
- Implementation methodology
- Data Migration
- Total Enterprise Training
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eBusiness Solutions:
eSeries
1.
eView
With eView, users can view and query enterprise information including
customer invoices, credit memos, on-account transactions and open-order
status. eView also provides detailed inventory information with point-in-time
product availability. eView is designed to enhance customer satisfaction
by allowing customers to access current enterprise information whenever
they need it—24 x 7.
Partial
List of Features:
- Browser-based
inquiries
- Invoice Status
- Order Status
- Inventory
Availability
- Shipment Status
- Product Inquiry
- Customizable
Portal
2. eOrder
eOrder delivers extensive online B2B order taking and processing capabilities,
and enables users to access the web to create and enter sales orders and
quotes using the shopping cart tool, view customer-specific pricing information
and retrieve tax and freight costs. Features include: Enter sales orders
on the web, customer specific pricing, retrieve tax and freight costs, email
acknowledgements, credit card functionality, order status.
3. eCRM
eCRM allows companies to initiate business-to-business (B2B) CRM activities
such
as lead capture, campaign management, case entry, case diagnostics, and
case tracking via the web. With e-CRM, companies and their authorized customers
can view existing cases, create new case requests, and track cases through
to closure, Product Registration is also an additional valuable feature.
4.
eDashboard
eDashboard delivers critical business performance and status information
to executive level personnel via the web. Executive can log onto the web
via any common browser and access eDashboard’s status reports and graphical
views of key business indicators. Features include: An Online version
of Verticent Intelligence, performance and status indicators for executive
level personnel.
5.
eConfigure
eConifigure allows manufacturers and distributors to turn their corporate
websites into online product configuration tools for current and potential
customers, and provides an unlimited number of user defined specifications,
options, and rules that enable online customers to configure items via
the web in real-time. Features include: Tight integration with ERP Plus,
Powerful formula logic that simplifies the configuration and ordering
process.
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